What’s on your Parent Portal?

Parents looking for general information about our School Health Centre and the service the team provides can now find it on the parent portal. 

Simply look under ‘Community Life’ and you’ll see ‘School Health Centre’ listed under the ‘On Campus’ section. The page contains the centre’s opening hours, contact information and important reminders. Parents can also find links to the websites of major clinics and hospitals in Hanoi – Raffles Medical Hanoi, Family Medical Practice, the French Hospital Hanoi and Vinmec International Hospital. 

Parents can also read the School’s Asthma Action Plan, Allergy Action Plan and AQI Guidelines. 

Need to submit an updated Medical Examination Form?

Do you still need to submit your child’s medical form? Did you know you can do so easily via the portal? You can find the most recent Medical Examination Form in two places on the parent portal:

  1. On the Homepage, under ‘Other Resources’,
  2. On the School Health Centre page, on the right hand side under ‘Useful Links’

Once the Medical Examination is complete, please email the scanned copy to shc@unishanoi.org and the School Health Centre will review the form and upload it to the Veracross system. Our nurses do not require the hard copy as we are moving to a paperless system.

Important: New Registration Process for Withdrawing Students

In our transient, international school environment, we know that families come and go. We are always hopeful your plans will keep you in Hanoi for many years, however, if you are planning to depart during the school year or at the end of the school year, please read the following information and view the videos for instructions prior to beginning the registration process that is now on the Veracross Parent Portal.

Register and View History
To register for withdrawal from the School, please go to your Parent Portal where you will find the red box labeled Student Withdrawal Process which will take you to Register and View History.

  • Register: This is where you register for your child/ren to begin the withdrawal process in order to finalise the process by the last official day of school.
  • View History: This is where you can track the process to make sure all of the items that belong to the School are returned; items such as library books, musical instruments, laptops or other school materials.

Most importantly, the final documentation requested during the registration process for each departing child is handled by the Registrar, Ms. Thuy Anh at admissions@unishanoi.org when areas of School are cleared and any outstanding fees are paid.

Please view the instructions to support you through this important process. This information is also located on the Student Withdrawal Process on your Parent Portal. Please contact Ms. Thuy Anh at admissions@unishanoi.org if you need support or have any questions.

Video Instructions: Register and View History

Annual Two-Day Board Meeting a Success

The Board and senior leadership team met on campus last weekend (August 28-29) for our annual 2-Day meeting. Our agenda included the following:

  • COVID-19 Crisis Management. Reflections on the 2019-2020 school year and planning for ongoing management of the COVID-19 pandemic. 
  • Strategy 2020-2023. Review of progress and planning for finalization of the Strategic Plan.
  • Leadership Presentation featuring `The Future of Education’ 
  • Head of School’s Annual Action Plan 2020-2021
  • Board-Leadership consideration of anti-racism and equality efforts
  • Team building including onboarding two new Board members and a new Secondary School Principal this year.

The meeting was highly productive and engaging, leaving the Board and leadership team prepared to work together towards important goals this year. 

Amie Pollack, PhD
Board Chair


Bridge Programme Students Begin In-Person Classes

Last Monday, the first group of students from the School’s online Bridge Programme arrived at the UNIS Hanoi campus to begin their first day of in-person classes for the 2020-21 school year. 

The Bridge Programme is a specially designed initiative by UNIS Hanoi to meet the learning and connection needs of students who were not yet in Viet Nam but planned to arrive shortly after the start of the school year. 

UNIS Hanoi’s Secondary School Deputy Principal for High School and one of the Bridge Programme Coordinators said, “It is an understatement to say the students were excited to join in-person classes and make new peer connections.”

She added, “The goal of the Bridge Programme is to offer engaging, interdisciplinary projects as well as help students get a sense of what makes UNIS Hanoi such a great school.”

Remaining Bridge Programme students are expected to join their teachers and peers on campus over the course of six to eight weeks. 

What’s on your Parent Portal?

More than 50 pages of information considered of interest to current UNIS Hanoi families was recently added to the Veracross Parent Portal as part of the School’s efforts to streamline communications. 

Essential content such as the School calendar, handbooks, and how to access the library services can now be viewed via the portal. The new revamp resulted in a major jump in the number of users last month, with a reported 8,834 visits to the site!

In this new Tin Tuc series, a selection of our top pages will be featured to help even more parents navigate their new online space successfully. 

This week, we take a look at the School Calendar…

For the convenience of parents, the School calendar can be easily accessed via the parent portal. Click on ‘Calendar’ along the navigation bar to discover all the events that take place at the School. 

UNIS Hanoi’s calendar is a series of online Google calendars designed to be sync’d or turned on/off depending on which grades your children are in or which events you are interested in.

These colour-coded division calendars are the most reliable go-to places for information about events; with timings, locations and contact information included. 

We encourage all parents to sync these Google calendars with their own personal calendar. Detailed instructions on how to do this for different operating systems can be found along the right hand column of the calendar.

Try it out! Login to your parent portal today. 


Message from the Board of Directors

Officers of the Board for 2020-2021

I am delighted to announce that the following Board officers were approved for the 2020-2021 school year.  Board officers serve in that capacity for one year. 

Board Officers/Executive Committee
Board Chair: Dr. Amie Pollack
Vice Chair: Ms. Ngo Thi Quynh Hoa
Treasurer: Mr. Hieu Nguyen
Secretary: Ms Maria Chung

Over the summer the Board will continue to liaise with the Head of School re the ongoing impact of COVID-19 on enrollments and school finances while monitoring  travel restrictions, quarantines and the anticipated arrival of our new families and staff. A Finance Committee and Board Meeting will be scheduled at the end of July to review enrollment numbers with a view to reforecasting the 2020-2021 school budget if necessary. Details will be shared with the community in early August as soon as school returns. 

A Call for Volunteers for 2020-2021

Before we all break for the summer, I would like to ask you to consider volunteering at the school next year.

The Board of Directors at UNIS are all volunteers and we depend upon other members of the community to volunteer their time and talents for the benefit of the School. There are many ways you can help the school. The following are some examples:

  • Class parent representative
  • School Community Organisation (SCO)
  • Booster Club
  • Spring Fair
  • Volunteering for a Board committee or task force

If you would like to volunteer on a Board committee or task force next year, please send your CV and bio to Board of Directors Administrator, Maeve O’Donovan, at bodadministrator@unishanoi.org

Have a wonderful summer

Thank you to the Board, Committee and Task Force members and everyone who worked so hard during this difficult year to support the school and our children. We hope the summer break will allow much needed rest and recuperation. Safe travels, we look forward to welcoming you back in August. And best of luck to those families leaving Hanoi this summer. We wish you well and encourage you to keep in contact via our Alumni network. 

Have a great summer! 

Amie Pollack
Board Chair

Important New Check-out Process for Withdrawing Families on June 10

The Admissions Office wants to thank departing families for being part of our amazing UNIS Hanoi community. We will certainly miss you and wish you all the best in your new countries and school communities. 
As the end of school is only a week away, we are excited to announce our new “paperless” online withdrawal checkout process. In the past, this process entailed students going around the campus with a paper form getting signatures from all of their teachers, school offices, librarians, Music Academy, Tech Office, Operations and the Business Office. In addition, you needed to reach out to counsellors and the Elementary School Office for leaving certificates and documentation to send to the next school.
Our new check-out process, which was communicated directly to you on Tuesday, June 2 is on your Veracross Parent Portal where you could find your child/ren’s online withdrawal checkout status.This is where you can follow the online process and access due dates with any notes of outstanding items or fees in order to finalise the end of the school year checkout process by the last day of school.
Most importantly, we have centralized the officially withdrawing documentation requests for departing students in the Admissions Office with the Registrar, Ms. Thuy Anh at admissions@unishanoi.org. She will be handling the final check-off to complete the official withdrawal check-out process and supporting you with any documentation for your child/ren for their next schools upon successful completion of the online check-out process.
We hope this new and improved process will provide better information directly to parents through the Veracross Portal and through a MobileApp.
The Admissions Office

Book Returning and Summer Borrowing

It is hard to believe we are into the final days of school. Thank you to everyone for your help and support in returning materials to the library before summer break. All library materials were due back last week and if your family has any overdue items you would have had email reminders this week. A huge thank you to you all for searching the shelves at home for missing books. Once a person has a clear library record (no overdue items from this school year) then borrowing for the summer break can begin.



The library will be open throughout the summer break. The borrowing period is two weeks and the library will be open for borrowing from 8.00 to 15.30 every day.

In the first four weeks the library will be available to the 800+ students who are enrolled in the summer programme. Due to social distancing, there will not be room to accommodate extra students who wish to do private study in the library during that time. Students who are enrolled in the summer programme will have access to scheduled library visits at many times throughout the weekly programme. Unfortunately, at this stage the parent community are unable to visit the campus but we are hopeful that these restrictions may soon be eased so that everyone has access to the Library resources during the summer months.

If you are looking for reading inspiration, look no further than our Libguide for Summer Reading ideas. You can view it here. There are lots of great links to the best books for kids, audio books, science fiction, graphic novels and reading challenges. If you are travelling around during the summer, download Sora to access all of our fabulous eBooks. The login and password is your usual school login. The books will automatically stay on your device for 2 weeks and then return themselves.

We hope all families have a relaxing summer and enjoy some of the great books we have in the Library at the moment.

Kate and Monica

The Journey of our Bear Project

Did you know that many bears all around Asia are captured and treated unfairly?  Did you know they are kept in tiny cages, and jabbed with a filthy long needle to get the bile out of their stomachs? This needs to stop. We had to help. So that’s exactly what we did.

In Grade Five we have to find an I-Act project and take action. We couldn’t decide between a few topics, but then we found out about bear farming, and we decided we wanted to learn more. We started by doing some research and we learned what bear farming actually is. During the research time, we found out a lot of horrible facts about how terrible bear capture and farming is. Once we had found out quite a bit about bears and their bile, we looked at a couple of bear rescue centers, and decided we wanted to help the Tam Dao Bear Rescue Centre who were doing a wonderful job of saving bears.

After a lot of research, we decided to sign up for the UNIS Winterfest so we could raise some money. This was a big decision because we had a lot of responsibilities to take care of. We decided on a bake sale and games. We had to prepare cookies and cakes, as well as make posters, stickers and games. Lots of people were interested in our stand! At the end of the day we counted our money and we had raised 5.5 million Dong. We were really happy and excited that we had raised such a large amount of money!

And then there was COVID-19, which meant that we weren’t able to visit the bear centre right away. Only after a couple of months, once the lockdown was over, were we able to visit the Tam Dao Bear Rescue Centre and hand over our donation.

Overall we feel like this was an amazing experience because we learned a lot. We also had a super amount of fun, and helped to make the lives of Bears better. But, the bears still need more help. Here’s what you can do. To donate money, please visit https://www.animalsasia.org/. You can also visit the Hanoi bear center by booking a tour to learn more and have fun!

Let’s all take action and do what we can to help stop bear farming.

Samea & Clara, 5D

USD14,787 Raised for Service Learning Partners!

In response to the School’s Giving Tuesday campaign last month, a phenomenal USD14,787 has been raised! The monies will be distributed among our Service Learning partners in the coming weeks.

Emma Silva, UNIS Hanoi’s Director of Advancement thanked the community for their positive response to the appeal. She added, “We are overwhelmed by our community’s generosity and unity during this unprecedented time. The donations to the UNIS Emergency Relief Fund will help provide immediate aid to those most vulnerable in Vietnam through our most trusted Service Learning partners – every dong will make a difference in fighting starvation, child labour and homelessness!”

Thank you!

Clothing drive for ‘H4H Thrift Store’

An Appeal from our Habitat for Humanity Service Learning Leaders…

We are the leaders for the Habitat for Humanity service-learning, in collaboration with the Fashion Revolution group.

In order to raise funds for our projects while simultaneously adhering to UNIS Hanoi’s core value of sustainability, our groups are launching a new project, known as the ‘H4H Thrift Store’. The goal of this project is to bring in clothes from those who no longer use them and redistribute/sell them at a reasonable price to others that are interested. As the end of school year approaches, we urge you to use this as an opportunity to clean out your closets and donate what you can to our project. The funds that we raise will go into our annual house builds. If you are interested in donating, look below for our simple instructions!

  1. Get rid of what you don’t wear – we accept any QUALITY Clothes – shorts, pants, shirts, dresses, accessories…etc.

  2. Bring in the clothes that you would like to donate and leave them in the baskets outside B5-G18


Please bring in your donations before June 9. Your donations will be uploaded to an Instagram and Facebook page where fellow teachers/students can purchase

Thank you for your cooperation!

Best regards,

Habitat for Humanity & Fashion Revolution.

TA crochets Phelix the Phoenix!

A UNIS Hanoi Teaching Assistant missed her students so much during Vietnam’s lockdown, she decided to keep her spirits up in the most novel of ways. As a passionate crocheter, Binh Nguyen, created mini versions of the school mascot in a bid to feel close to her students and colleagues. Colleagues loved her little Phelixes so much, they’ve started putting orders in!

Protect Yourself from Dengue








Dengue occurs year-round in Vietnam, with peak transmission in the warmer rainy season, April through October in the north and June through December in the south.

Elevated risk occurs throughout the Red River Delta and Mekong Delta, and the coastal district and provincial capitals of central Vietnam.

What is Dengue Fever?

  • Dengue is a mosquito-borne viral infection. 
  • Dengue fever is a severe, flu-like illness that affects infants, young children and adults.
  • These mosquitoes thrive in areas with standing water, including puddles, water tanks, containers and old tires. 

How do I know if I have it?

  • Dengue should be suspected when a high fever (40°C/104°F) is accompanied by 2 of the following symptoms: severe headache, pain behind the eyes, muscle and joint pains, nausea, vomiting, swollen glands or rash. Symptoms usually last for 2–7 days, after an incubation period of 4–10 days after the bite from an infected mosquito.
  • Infection can be confirmed by a blood test at a local health centre.
  • Warning signs for severe dengue: occur 3–7 days after the first symptoms in conjunction with a decrease in temperature (below 38°C/100°F) and include: severe abdominal pain, persistent vomiting, rapid breathing, bleeding gums, fatigue, restlessness and blood in vomit. The next 24–48 hours of the critical stage can be lethal; proper medical care is needed to avoid complications and risk of death. Go to hospital immediately for evaluation.

What is the treatment?

  • If you have any of the above symptoms you should see a doctor immediately.
  • Use analgesics (pain relievers) with acetaminophen and avoid those containing aspirin.
  • Get lots of rest
  • Drink plenty of fluids

How can I best avoid it? 

Dengue mosquitoes are known to be day biters.

  • Apply  insect repellent daily, DEET is recommended.
  • Wear long sleeves and trousers to protect wrists and ankles.
  • Rid areas around homes of any standing water where mosquitoes may breed.

Sources: http://www.CDC.gov/dengue and http://who.int/mediacentre/factsheets/fs117/en/ https://www.iamat.org/country/vietnam/risk/dengue

From the Head of School

Dear Parents,

Congratulations to the Class of 2020! We have had an incredible week of celebrating the achievements of our Grade 12 students and wish them the very best as they leave UNIS Hanoi and transition to the next phase of their lives. A big thank you to our Advancement team, Grade 12 mentors and ceremony participants who worked so hard to make this year’s graduation ceremony memorable and unique for our students. A special thank you to our Grade 12 parents. It has been a privilege and a pleasure to work with your children. Without your support, guidance and care, your children would not be who they are today. 

2020 – 2021 Calendar

Earlier this week, we met to discuss the 2020 – 2021 School Calendar. Given our experiences this year with a global pandemic and a fixed calendar, our plans for next year’s academic calendar have been made by prioritising flexibility, student learning, and the well-being of our entire community.  

With the uncertainty of the impact of COVID-19 on the upcoming year and the importance of ensuring the calendar supports what research indicates about student learning and well-being, we have identified some holidays as “subject to change” to remain as responsive as possible. 

Research indicates that students experience learning “loss” during extended vacation times (longer than three weeks). It also indicates that students learn best in uninterrupted blocks of instructional time (seven – nine weeks) before fatigue sets in and time is needed to rest and rejuvenate. In a perfect world, we would base our calendar solely on educational principles while in reality, we must respect national and international holidays while also remaining flexible and adaptable should we be in a position where we are unable to open campus or, in lockdown. 

We have identified Autumn Break, the third week of Winter Break, Spring Break, May 4 and the last day of School as “subject to change”. We will only consider adjusting these dates should we believe it will have a positive impact on student learning and well-being. Our goal will be to keep the community informed in a timely manner so that families can plan holidays and travel as we know that for many of our families, travel plans for the Winter Break are made very early in the year. 

Please note, we will not be adjusting the first two weeks of our Winter Break, the Tet Holiday or other National holidays. 

Calendar Link


Congratulations Class of 2020!

Earlier today, the Class of 2020 graduated in true style from UNIS Hanoi. The ceremony, which took place in the Centre for the Arts, featured speeches from the UN Resident Coordinator, Mr Kamal Malhotra, our Head of School, Ms Jane McGee and student nominated faculty member, Ms Jennifer Louvet.

Celebrity singer and mother one of our graduates, Diva Mỹ Linh, sang an a cappella rendition of the Vietnamese national anthem while Hye Min Lim and Đào Nguyên delivered a hilarious and poignant speech on behalf of the Class of 2020. Other highlights included music by a High School band and a heartfelt performance by Josh Scott and Mỹ Anh Trương. Graduating students who could not attend in person, joined the event via zoom. The ceremony, from start to finish was live streamed via our High School Youtube channel.

Addressing the students, Ms McGee said, “We are truly privileged to be here today. Around the world many of your peers are unable to physically experience this event that celebrates the achievements of each and every one of you. The opportunity to come together with your friends, classmates, families and teachers is in itself something that will set you apart as a UNIS Hanoi 2020 graduate.

“…We are all acutely aware in these times how significant this moment is; that other people aren’t able to have the same experiences and that this moment many not have happened. You may so easily have been doing this on zoom. But the simple reflection should inspire us to think more broadly about what we have, what we value, and how we will take advantage of our experiences and our gifts.

“…I think that the Class of 2020 is a class that is now especially prepared to embrace the future, to persevere through hardships and to focus on what matters most to you and the world.

“…Today we will give you a Diploma, but what you choose to do with it is up to you… We are proud to have been a part of your journey… On behalf of the faculty and staff at UNIS Hanoi, I wish you the very best as you leave us. Congratulations and Good luck!”

At the end of the Ceremony, each new graduate was presented with a special gift box from the School. Packed with memorabilia such as their invitation card, messages from their teachers, a branded laundry bag and other goodies.

The Grand Walk

The day before the Graduation Ceremony, the Class of 2020 went on their final walk around the campus to cheers of congratulations from all learners, young and old.

A video of the Graduation Ceremony will be shared with the community at a later date.